BiteScout logo BiteScout
  • Features
  • Pricing
  • Download Free

Terms of Service

Effective Date: March 25, 2025  |  Last Updated: April 1, 2026

Welcome to BiteScout. These Terms of Service ("Terms") govern your access to and use of the BiteScout mobile application (the "App") and the website at bitescout.ai (the "Site"), collectively referred to as the "Service," operated by BiteScout ("we," "our," or "us").

By downloading, installing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Description of the Service

BiteScout is a product safety information tool that allows users to:

  • Scan product barcodes to retrieve ingredient and safety information
  • View safety warnings for food additives, beauty product ingredients, and allergens
  • Compare product safety ratings across multiple international regulatory regions
  • Scan pill bottle labels to look up drug and medicine information
  • Scan ingredient labels using OCR text recognition
  • Search for products by name
  • Receive healthier alternative product suggestions
  • Set dietary preferences and receive violation alerts
  • View Eco-Score environmental impact ratings
  • Submit and read community product reviews
  • Save favorite products and access offline cache

2. Important Disclaimers

2.1 Not Medical, Nutritional, or Professional Advice

BiteScout is an informational tool only. The information provided by the Service is for general educational and informational purposes and should not be construed as:

  • Medical advice, diagnosis, or treatment
  • Professional nutritional or dietary guidance
  • A substitute for reading product labels
  • A guarantee of product safety or unsafety
  • Legal or regulatory compliance advice

Always read product labels carefully. Always consult a qualified healthcare provider, allergist, or dietitian for medical or dietary decisions, especially regarding allergies, food sensitivities, medications, or children's health.

2.2 Accuracy of Information

BiteScout retrieves product data from third-party open databases (including Open Food Facts, Open Beauty Facts, and openFDA). While we strive to present accurate information:

  • Product data may be incomplete, outdated, or incorrect
  • Manufacturers may change ingredients without updating third-party databases
  • Regulatory classifications may change over time
  • Allergen detection is based on database tags and text matching, and may miss undeclared allergens
  • Drug information comes from FDA labeling data and may not reflect the latest prescribing information

We do not warrant the completeness, reliability, or accuracy of any information provided through the Service.

2.3 Not a Safety Guarantee

A product receiving no warnings in BiteScout does not mean the product is safe for you or your family. Individual health conditions, allergies, sensitivities, and circumstances vary. The absence of a warning is not an endorsement of safety.

3. Eligibility

You must be at least 13 years old to use the Service. If you are under 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf. The Service is designed for use by parents and families; however, it is not intended for unsupervised use by children.

4. User Accounts and Subscriptions

4.1 Free Tier

The Service offers a free tier with limited daily scans. No account creation is required for the free tier.

4.2 BiteScout Pro

BiteScout Pro is available as a monthly subscription or annual subscription through Apple's In-App Purchase system. By subscribing:

  • Payment is charged to your Apple ID account at confirmation of purchase
  • Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period
  • Your account will be charged for renewal within 24 hours prior to the end of the current period at the same rate
  • You can manage and cancel subscriptions in your Apple ID Account Settings
  • Any unused portion of a free trial period is forfeited when you purchase a subscription

All purchases are processed by Apple and subject to Apple's Licensed Application End User License Agreement and refund policies.

4.3 Price Changes

We reserve the right to change subscription pricing. Any price changes will apply to the next billing cycle after notice is provided, as required by applicable law and Apple's policies.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to reverse engineer, decompile, or disassemble the App
  • Scrape, harvest, or extract data from the Service through automated means
  • Interfere with or disrupt the Service's infrastructure
  • Redistribute, sublicense, or resell the Service or its content
  • Misrepresent information from the Service as professional medical or nutritional advice
  • Use the Service to make safety claims about products in a commercial or regulatory context

6. Intellectual Property

6.1 Our Property

The Service, including its design, code, graphics, logos, user interface, safety analysis algorithms, and additive/ingredient databases, is owned by BiteScout and protected by copyright, trademark, and other intellectual property laws. "BiteScout" and the BiteScout logo are our trademarks.

6.2 Third-Party Data

Product data sourced from Open Food Facts and Open Beauty Facts is available under the Open Database License (ODbL). Drug labeling data from openFDA is public domain. We acknowledge and respect these licenses.

6.3 Your Content and Community Reviews

Any product reviews or content you submit through the Service remains your property, but you grant us a non-exclusive, royalty-free, worldwide license to use, display, and distribute such content within the Service.

By submitting a review, you agree that:

  • Your review is honest, accurate, and based on your personal experience with the product
  • Your review does not contain abusive, hateful, defamatory, or illegal content
  • You will not impersonate another person or submit misleading information
  • We may remove reviews that violate these guidelines without notice
  • Other users may report reviews for moderation
  • Your username and country (if set) will be visible alongside your review

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BITESCOUT AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Damages arising from reliance on information provided by the Service
  • Allergic reactions, adverse health effects, or injuries related to products scanned with the Service
  • Errors, omissions, or inaccuracies in product data from third-party databases
  • Loss of data, profits, or business opportunities
  • Damages resulting from unauthorized access to or alteration of your data

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU HAVE PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR FIFTY U.S. DOLLARS ($50), WHICHEVER IS GREATER.

Some jurisdictions do not allow the exclusion of certain warranties or limitations on liability. In such jurisdictions, our liability shall be limited to the fullest extent permitted by law.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.

9. Indemnification

You agree to indemnify, defend, and hold harmless BiteScout and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

10. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Upon termination:

  • Your license to use the App is revoked
  • Locally stored data on your device remains yours
  • Active subscriptions should be cancelled through your Apple ID Account Settings to avoid further charges

You may stop using the Service and delete the App at any time.

11. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by updating the "Last Updated" date and, where appropriate, through an in-app notification. Your continued use of the Service after changes constitutes acceptance of the revised Terms.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any disputes arising from these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If a resolution cannot be reached within 30 days, either party may pursue binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.

Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.

15. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and BiteScout regarding the Service and supersede all prior agreements and understandings.

16. Contact Us

If you have questions about these Terms of Service, please contact us at:

  • Email: legal@bitescout.ai
  • Website: https://bitescout.ai
© 2026 BiteScout. Made with care for families everywhere.
Privacy Policy Terms of Service